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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Greene

December 6, 2025

5  out of  5
rating by William Greene
"Tom and his staff are absolutely wonderful Especialy andy Brown He went above and beyond to make me feel special Good things happen to good people. I will definetly be back."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Clark H

December 1, 2025

5  out of  5
rating by Clark H
"Lanie was such a kind patient and understanding person!! Held my hand through every step of the way.. Such a professional couldn't ask for a better agent and person to put my trust in. Thankyou Lanie!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nancy Coggeshall

November 22, 2025

5  out of  5
rating by Nancy Coggeshall
"Great service! Suggestions of bundling gave us more coverage at a lower price. Thank you !"
We responded:
"Thank you for your 5-star review! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jonathan D Espaillat

November 21, 2025

5  out of  5
rating by Jonathan D Espaillat
"Great customer service, Ann was amazing and the BEST POLICY QUOTE anywhere. I'm so glad someone referred me to Tom Wilke State Farm."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ann provided you with excellent customer service and the best policy quote. We’re grateful for your referral and look forward to continuing to serve you at Tom Wilke State Farm!"
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James Crawford

November 19, 2025

5  out of  5
rating by James Crawford
"Stacy Lynn Whiteside was very helpful answering all my questions and giving me excellent advice. She was very knowledgeable, professional and was a pleasure to talk to."
We responded:
"Thank you so much for the kind words. Stacy Lynn's many years with State Farm has made her a very knowledgeable asset to our team. She enjoys being able to take time to explain policies and answer any questions that arise to be sure that our policyholders are comfortable in understanding the coverage they have. We look forward to working with you in the future!"
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Lianne Elliott

November 14, 2025

5  out of  5
rating by Lianne Elliott
"The office provides excellent service and quick response to any concerns that you have. I had a problem with my bill and the agent named Lani Investigated the problem and it was corrected By the next billing cycle. I have been with State Farm for over 40 years."
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer for over 40 years! We're thrilled to hear that Lanie was able to promptly investigate and resolve your billing concern. Providing excellent service and quick responses is very important to us, and your feedback truly means a lot. Please don’t hesitate to reach out if you need anything else—we’re here to help!"
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Sarah Waters-Ware

November 6, 2025

5  out of  5
rating by Sarah Waters-Ware
"Everyone in the office is such a joy to speak to with questions and changes I needed to make to my policies. This office is highly recommended if you want a very competent agent to write, compare and take time with all of your concerns. Thank you State Farm Tom Wilkes, for hiring the best representatives for your company and everyone is exemplary in this field."
We responded:
"Thank you so much for your kind and thoughtful review! We're thrilled to hear that our team was able to provide you with the attentive and knowledgeable service you deserve. At State Farm Tom Wilkes, we pride ourselves on having a dedicated and caring staff who take the time to address each client's needs. Your recommendation means a lot to us, and we'll be sure to share your compliments with the entire office. We look forward to continuing to serve you!"
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Rebecca Vestal

November 4, 2025

5  out of  5
rating by Rebecca Vestal
"I am very satisfied with ms. Ann Watson. She worked with me in finding an policy that I can afford. She went far and beyond duty. I will recommend this state farm. Thank you and God Bless"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ann was able to help you find an affordable policy and went above and beyond to assist you. Your recommendation means a lot to us. We appreciate your trust in our State Farm agency and wish you all the best."
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James Warren

November 1, 2025

5  out of  5
rating by James Warren
"Very helpful staff"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tom Horne

October 31, 2025

5  out of  5
rating by Tom Horne
"Thank you Ann! Was very helpful and fully explained all my options as well as answered all my questions. She was very pleasant and handled everything professionally. My only regret was not contacting her and State Farm sooner. Again thank you"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Chris DeFreitas

October 29, 2025

5  out of  5
rating by Chris DeFreitas
"Amanda did an excellent job and helped us very much"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jack T Boles

October 16, 2025

5  out of  5
rating by Jack T Boles
"Lanie was absolutely amazing to work with. Very professional, knowledgeable, and provided exactly what my family needed in regards to bundling auto with home insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kevin Baines

October 3, 2025

5  out of  5
rating by Kevin Baines
"Ann Really Helped Me When In Need Her Teammates Are Great Also I'm So Glad She's Up Front"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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joyce duke

September 30, 2025

5  out of  5
rating by joyce duke
"I contacted Tom Wilke State Farm to report a broken windshield. Amanda set up a replacement and followed through to make sure it was scheduled. She was very efficient in setting up the appointment. It was a pleasure dealing with this agency."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Megan Frook

September 29, 2025

5  out of  5
rating by Megan Frook
"Got really fantastic support from Amanda on our flood insurance. Generally we’ve had a great experience with the office, haven’t made any claims at this point but feel good about our support"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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philip corwin

September 19, 2025

5  out of  5
rating by philip corwin
"Always a great conversation and great service, business that you always enjoy dealing with!!"
We responded:
"Thank you so much for your kind words. We enjoy talking with you as well! Looking forward to continuing to provide you with excellent service and many chats for year to come! :-)"
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David Gurley

September 19, 2025

5  out of  5
rating by David Gurley
"I'm a long time customer and have always been treated fairly."
We responded:
"Thank you so much for being a loyal customer! We truly appreciate your continued support and are glad to hear you’ve always felt treated fairly. Looking forward to serving you for many years to come!"
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Tiffanie Skidmore

September 17, 2025

5  out of  5
rating by Tiffanie Skidmore
"Absolutely a true blessing and amazing woman Stacy is!!! She has worked with me step by step hand in hand guiding me the entire way. Of course everything about me is so complicated, and Stacy was absolutely amazing, she was calm cool and collected, she remained patient and friendly most important during difficult times when I couldn’t make up my mind lol!! She has the very best personality and will go out of her way to help her clients and make them happy and I know personally she made me believe that there are still good people in this messy world!! She’s definitely a one of a kind and they don’t make many of them woman anymore so when you find Stacy add her to your blessings because that is what she is!! She will do everything she can to make it work and make it happen. I know she did for me. I know I wouldn’t be able to move forward in the better half of my life with my daughter if it wasn’t for her taking a blind step to help me, I owe her everything for what she has done for me and my family. When you go to State Farm the first thing you better ask about is “where’s Stacy, is she available” and after speaking with her I can guarantee you will be happy and satisfied and all your needs met. Thank you Stacy. I couldn’t have done this without you!! I’ll owe you the rest of my life. You might be stuck with me now 😝"
We responded:
"Thank you so much for your incredibly kind and heartfelt review! We're beyond grateful to hear how Stacy was able to support and guide you through such a complex journey with patience and care. We're so proud to have her on our team. Your words are a wonderful reminder of the positive impact one person can make, and we’re honored to have been part of your story. We look forward to continuing to serve you and your family for many years to come. Stacy will be thrilled to read your message—you definitely made her day! Thank you again for trusting us and for sharing your experience."
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Jim Polsgrove

September 9, 2025

5  out of  5
rating by Jim Polsgrove
"Great and comprehensive service with Stacy W. Really apprecisated!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Herman Munn

September 3, 2025

5  out of  5
rating by Herman Munn
"Lani was very helpful and patient with all my questions."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Eric Johnson

September 2, 2025

5  out of  5
rating by Eric Johnson
"Excellent communication from Amanda."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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AmyHutcheson1

August 27, 2025

5  out of  5
rating by AmyHutcheson1
"Ann at Tom Wilke's State Farm office in Hayes VA has been fantastic. She exceeded all my expectations. She was extremely knowledgeable and I'm in a better place than I've ever been with protecting what I own. And that's after years of paying way too much and not being as protected. Thankful for her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Leprkun Ps4

August 1, 2025

5  out of  5
rating by Leprkun Ps4
"I was with USAA and this office saved me almost 100 dollars a month… needless to say I’m now with state farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David Rekrut

June 26, 2025

5  out of  5
rating by David Rekrut
"This Statefarm office and especially Carlene Snodgrass always perform at a top notched rating. Carlene has always promptly returned my many messages about all the weird questions i ask covering all the basis. I really do highly recommend her and this office for all your insurance needs.... David R"
We responded:
"Thank you so much! We’re thrilled to hear that Carlene has provided you with exceptional service and has been able to address all your questions. Your recommendation means a lot to us, and we appreciate your trust in our team for your insurance needs. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
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Kristen Ogden

June 26, 2025

5  out of  5
rating by Kristen Ogden
"Stacy went the extra mile to locate our account and process our flood insurance payment when the automated system didn't recognize me and prevented my from paying online myself. Stacy's courteous and knowledgeable assistance ensured our premium was paid on time. Thanks to Stacy for excellent customer service!! Kristen Ogden"
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Stacy was able to assist you. Our team is dedicated to providing exceptional customer service, and it’s wonderful to know that Stacy's efforts made a difference for you. Thank you for being a valued policyholder, we look forward to assisting you in the future!"